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Hum &
Noise Hum and noise are probably the
most common problems encountered in hifi equipment. A
constant hiss, even with the volume control set at
minimum indicates noisy transistors or valves in the
final gain stage of the preamp or the input stage of the
power amp. A small degree of hiss is normal and might be
exaggerated by very sensitive speakers, but an excess in
one channel, sometimes together with an intermittent
crackling means an exceptionally noisy transistor/valve
in that channel, which indicates service is necessary.
Hiss which rises with volume setting is normal and comes
from the earlier stages of the preamp (amplified by all
the stages which follow) but shouldn't intrude over the
music except in unusual circumstances.
Hum is much trickier and difficult to diagnose, forming a
complete subject in its own right. It can be helpful to
disconnect everything and then start reconnecting the
items one by one and see when the hum starts (switch off
power before every move unless you want to blow up your
speakers). A low level of hum from the power amp alone is
normal (with the preamp disconnected). If this is
excessive from your normal listening position, you might
need to have the main reservoir/smoothing capacitors
replaced, particularly if the amp is quite old. It might
indicate a design weakness if the amp is fairly new, or
it might be that the speakers are too sensitive (horn
speakers?) for that type of amp (a noisy type!).
When the preamp is reconnected, you can expect some
increase in hum level; this is normal but shouldn't
intrude. If the hum is constant and stays the same
irrespective of volume control setting, you're either
using an unscreened interconnect, which, when too near a
mains cable, and in conjunction with a preamp with
highish output impedance (such as a "passive
preamp") is picking up radiated mains field, or more
likely you are suffering an "earth loop" - a
term which strikes fear in people's hearts, mainly
because it's not understood well.
An earth loop is formed when several conditions are met.
A situation guaranteed to induce earth-loop hum is when
two pieces of equipment are plugged in to the mains some
way apart (separate sockets maybe several feet apart),
"earthed" (through the earth pins in their
three pin plugs); the earth is connected to the
"signal ground" inside both units, and then the
loop is completed by interconnecting the two units. The
desired music signal travels along the "-" or
"earth" wire, and so does any inevitable
difference in potential between the earths of the two
wall sockets, which will get amplified along with the
music signal - result; a raspy hum which is constant and
very annoying.
Note that this is a worst case situation guaranteed to
cause a hum, there are still effects possible if only
some of the conditions are met (depending on the design
of the equipment's power supplies - sometimes
capacitative coupling in the mains transformer is enough
to cause a loop, even without the mains earth being
linked to the signal earth inside the equipment).
All right, cut all the technical crap, what's the answer,
then?
First try plugging the units in to the mains side by side
(in the same double wall socket or power strip). This
often eliminates the hum, but if not, I can only relate
what I would then do myself - I am not recommending it to
anybody else because my insurance forbids it.
The simplest solution is to remove the mains earth
(disconnect the green/yellow earth wire inside the plug)
from one of the units. Make damned sure that wire can't
touch any other pin - insulate it very carefully or cut
it off very short, unless you want to meet your maker
when you next touch the unit. This should stop the hum.
If there are several units in your system, each earthed,
you may have to repeat this until the hum stops. It is
worth checking with a "Continuity checker", or
"Ohm-meter" that all units are still earthed
via the one remaining earth, which you must retain for
safety.
I repeat again, I am not recommending this procedure,
it's simply what I do myself in such a situation.
The other answer is to employ a "balanced"
signal interconnection between the units, obviously only
possible where both units have true balanced XLR sockets,
as this doesn't rely on linking earths between the units,
thereby breaking the dreaded loop.

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